Return & Refund Policy

Due to the nature of our products, all sales are final once the product has been approved.Important Policy Details

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• Products are carefully inspected before shipping.

• Once the product is evaluated and approved by the customer, and deemed acceptable, no refunds or returns will be provided.

• We do not accept returns for buyer’s remorse or change of mind.

 

Damaged or Defective Items

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If your product arrives damaged or defective, you must notify us immediately upon delivery. We may request photos and documentation to evaluate the issue.

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Claims reported after approval or outside a reasonable timeframe may not be eligible for resolution.

Contact Information

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For questions regarding our policies, orders, or personal data, please contact us at:

Elementi Fire LLC Website: https://www.elementifirellc.com/ Email: richard@elementifirellc.com